Normal Operation
The services are running normally along the entire length of the Line 1.
Thessmetro.gr Air shaft
Contact

Customer Service

If you have any questions about your transportation and the operation of the Thessaloniki Metro, comments, suggestions, or feedback regarding our services, you can contact us through the following ways:

Customer Service Call Center: +30 231 231 1111

The call center operates every day of the week from 07:00 to 23:00.

Learn about the processing of personal data in the context of call center, here.

Online submission of "Questions-Comments" form
Mailing of a written request to the Customer Service Center
Mailing Address: THEMA SA, Thessaloniki Metro, Pylaia Depot, Poseidonos 40-60, ZIP Code 555 35